Question 1

What is AestheticMatch?

Accepted Answer

AestheticMatch is a trusted platform that helps you find the right, board-certified plastic surgeon, as well as, aesthetic providers for your goals — safely and easily. We review your procedure interests, timeline, and preferences, then hand-select surgeons who are fully vetted for safety, credentials, and results. Think of us as your personal concierge through every step of your aesthetic journey.

Question 2

Is AestheticMatch free?

Accepted Answer

Yes! Your Concierge Planning Call and personalized match process are completely free. You'll only pay a consultation fee directly to the surgeon, typically $50–$250, if you decide to move forward and meet with one.

Question 3

What makes AestheticMatch different from searching online?

Accepted Answer

We take the guesswork and risk out of finding a surgeon or aesthetic provider. Instead of scrolling through ads and random listings, we connect you directly with vetted, board-certified surgeons whose results, safety, and reviews meet strict standards. You also have a dedicated concierge who guides you from consultation to recovery — something you won't get from a search engine.

Question 4

How are your surgeons and/or medical providers vetted?

Accepted Answer

Every surgeon in our network is carefully verified, credentialed, and continuously monitored before being approved to see patients through AestheticMatch. We confirm their board certification, active medical license, accredited surgical facility, safety record, and patient results. Only surgeons who meet these standards — and maintain excellent feedback from real patients — are accepted into our network.

Question 5

Do I have to commit to anything?

Accepted Answer

No commitment at all! Your Concierge Planning Call is simply to help you learn your options. If and when you're ready, we'll help you move forward at your own pace.

Question 6

How do you match me with an aesthetic provider?

Accepted Answer

We use your goals, procedure type, location, budget, and style preferences to identify your best-fit options. Every aesthetic provider we recommend is board-certified and works from an accredited facility with a verified safety record.

Question 7

How long does the matching process take?

Accepted Answer

Most clients receive their 3 surgeon matches within 24–48 hours after their Planning Call. We'll text or email you once your matches are ready, along with consultation details.

Question 8

How many providers will I be matched with?

Accepted Answer

You'll receive three carefully curated matches, each hand-picked based on your goals, safety criteria, and preferences. From there, you choose one provider to consult with first.

Question 9

Can I choose which provider to meet with?

Accepted Answer

Absolutely! You'll review the three options we send and choose the one that feels right for you. If you'd like to compare a second or third, we can arrange that too — each has its own consultation fee.

Question 10

What happens after I receive my matches?

Accepted Answer

Once you've reviewed your matches, your concierge will help you schedule a consultation with your chosen surgeon. We'll also send you preparation steps and what to expect before your call or visit.

Question 11

What is the Concierge Planning Call?

Accepted Answer

Your Concierge Planning Call is a free, 10–15 minute conversation where we discuss your aesthetic goals, preferred timeline, location, and budget. It helps us understand exactly what you want — so your matches are accurate and meaningful.

Question 12

Is the Concierge Planning Call required?

Accepted Answer

Yes — it ensures we truly understand what you're looking for before sending surgeon matches. It's short, simple, and complimentary.

Question 13

How long does it take?

Accepted Answer

Usually 10 to 15 minutes. Just enough time to discuss your goals and preferences, no pressure or sales pitch.

Question 14

What will you ask me about?

Accepted Answer

We'll ask about the procedure you're considering, your location, travel flexibility, timeline, and budget comfort range. We'll also review your health background briefly to make sure you're safely matched.

Question 15

Can I text instead of calling?

Accepted Answer

Of course! You can text your concierge anytime if that's easier for your schedule — we'll make sure your experience is stress-free and convenient.

Question 16

How much does the consultation cost?

Accepted Answer

Consultation fees range from $50–$250, depending on the surgeon's requirements. We'll confirm the exact amount and payment method before scheduling.

Question 17

Is the consultation refundable?

Accepted Answer

Each provider sets their own refund policy. Some apply the fee toward surgery if you move forward; others treat it as a separate appointment. Your concierge will confirm before booking.

Question 18

Can I meet with more than one provider?

Accepted Answer

Yes — many clients like to compare different approaches or personalities. Just note that each consultation is billed separately by the provider's office.

Question 19

What happens during my consultation?

Accepted Answer

You'll speak directly with your chosen surgeon to discuss your goals, medical history, and ideal outcomes. They'll explain recommendations, pricing, and next steps. You'll have the chance to ask any questions you want.

Question 20

What happens after my consultation?

Accepted Answer

Your concierge will check in afterward to hear how it went and guide you through your next steps — whether that's moving forward with surgery, comparing recovery options, or exploring financing.

Question 21

Why do you ask about my medical history or medications?

Accepted Answer

Safety is our top priority. We ask these questions to make sure we match you only with surgeons who are comfortable and experienced with your unique medical profile — ensuring the safest, most successful outcome.

Question 22

Can I still be matched if I have a health condition?

Accepted Answer

Yes, absolutely. We just take those details into account when finding your surgeon — some specialize in higher-risk or medically sensitive cases. Your safety always comes first.

Question 23

What if I smoke or vape?

Accepted Answer

It's still possible to be matched, but most surgeons require patients to stop smoking or vaping at least 4–6 weeks before and after your procedure and/or treatment surgery for safe healing. We'll help you find a provider who can guide you on safe timelines.

Question 24

Is there a BMI or weight limit for surgery?

Accepted Answer

Most surgeons prefer a BMI under 32–35, depending on the procedure. If you're above that range, we can still connect you with a surgeon who can review your case and make personalized recommendations.

Question 25

How do you decide if I'm a good candidate?

Accepted Answer

Your concierge and surgeon review your overall health, anatomy, and goals to make sure the procedure is safe and realistic for you. We'll always be honest if something needs to be adjusted before surgery — your well-being comes first.

Question 26

How much do procedures usually cost?

Accepted Answer

Pricing depends on the provider, the procedure, and your anatomy. During your consultation, the surgeon will provide an exact quote once they've reviewed your goals. In general, our vetted providers stay within fair-market ranges for their city and procedure category.

Question 27

Does AestheticMatch offer financing?

Accepted Answer

Financing is handled directly through each provider's office. Some offer in-house payment options or work with third-party partners such as CareCredit or Alphaeon. Your concierge can share which of your matched surgeons offer financing and what credit ranges they typically accept.

Question 28

Is the consultation fee applied toward surgery?

Accepted Answer

Some surgeons credit the consultation fee toward your surgery cost if you move forward, while others treat it as a separate fee. We'll clarify the policy for your chosen surgeon before you book.

Question 29

How do I schedule my consultation?

Accepted Answer

Once you select your preferred surgeon, your concierge will schedule the consultation directly and send you a confirmation email or text with the date, time, and details.

Question 30

What if I need to reschedule?

Accepted Answer

No problem! Just let your concierge know at least 24 hours before your appointment. We'll help coordinate with the provider's office to find a new time that works for you.

Question 31

What happens if I miss my consultation?

Accepted Answer

We understand that things happen! If you miss your appointment, we can reschedule once more within 72 hours — after that, the surgeon's office may require a new consultation fee.

Question 32

How far in advance are surgical consultations available?

Accepted Answer

Most surgeons offer availability within 1–2 weeks, though popular providers may book out a bit further. We'll always prioritize the earliest date that fits your schedule.

Question 33

Can I travel for my surgical procedure?

Accepted Answer

Absolutely. Many patients travel to see the right surgeon. Our network includes surgeons experienced with fly-in patients, and many offer hotel or recovery-package partnerships to make travel easy and comfortable.

Question 34

Do you help with recovery or hotel packages?

Accepted Answer

Yes — some surgeons offer curated recovery packages or discounted hotel stays for AestheticMatch patients. Your concierge will share details once your surgeon match is confirmed.

Question 35

Can I get a refund if I cancel my consultation?

Accepted Answer

Refund policies vary by surgeon. Some may offer partial refunds with 24-hour notice, while others have non-refundable fees once your time is reserved. Your concierge will confirm before booking.

Question 36

What if I decide not to move forward after my consultation?

Accepted Answer

That's completely okay! Your concierge will follow up to answer any lingering questions or explore other options if you'd like. There's no pressure to move forward — our goal is to help you make the best, most confident decision for yourself.

Question 37

What happens after I book my surgery?

Accepted Answer

Once you book your procedure with your chosen surgeon, we stay in touch to ensure everything goes smoothly. We'll check in up to 60 days post-op to make sure you're healing well and supported.

Question 38

How can I reach my concierge?

Accepted Answer

You can text, call, or email your concierge anytime during regular hours (8 AM – 8 PM EST). We'll always respond as quickly as possible to make sure you're taken care of.

Question 39

Will I have the same concierge the whole time?

Accepted Answer

Yes! You'll work with the same dedicated concierge throughout your journey — from your first call to your follow-up check-ins after surgery.

Question 40

How often will I hear from you?

Accepted Answer

You'll receive updates at every major step — after your Concierge Planning Call, once your matches are ready, before your consultation, and again after. We'll also reach out after your surgery to check in on your recovery and satisfaction.

Question 41

What if I'm not ready yet?

Accepted Answer

That's totally fine. AestheticMatch works on your timeline — no pressure, ever. We can keep your information on file and reconnect when the timing is right for you.

FAQ

The Matching Process

The Concierge Planning Call

Consultation Details

Qualifications & Safety Screening

Pricing & Financing

Scheduling & Rescheduling

Travel & Locations

Refunds, Cancellations & Next Steps

Communication & Follow-Up

Still have questions?

FAQ